The Conseil des arts et des lettres du Québec (CALQ) is announcing the introduction of a new way to connect to its online platform Mon dossier CALQ.

Starting today, artists and jury members are invited to log in using the Government Authentication Service This link will open in a new window, the single access point for all online services offered by the Government of Québec. It’s a secure, centralized method that is easy to use.

This authentication method will gradually replace clicSÉQUR – Citoyens, which is currently used by the CALQ. The transition to the Government Authentication Service is part of a broader effort to modernize the government’s digital services and standardize login methods across the province.

A transition that ensures continuity of access

In the next few months, the CALQ will ensure a smooth and seamless migration to the new login system. Thanks to an automated matching mechanism, most artists and jury members who already have a Mon dossier CALQ account can access their online file without any further steps.

Artists and jury members who already have an online CALQ file have until December 10, 2025 to test their access and complete the transition to the new login method. Until then, clicSÉQUR – Citoyens will remain available for quick access, if needed.

As of December 10, 2025, only the Government Authentication Service will be accepted to log in to the Mon dossier CALQ. This is why the CALQ strongly recommends that those affected test their access now and begin using the Government Authentication Service regularly to access Mon dossier CALQ to avoid any interruptions.

N.B.: New registrations for Mon dossier CALQ must now be done through the Government Authentication Service. Please note that for now this change applies only to artists and jury members. Organizations are not affected.

Creating an account on the Government Authentication Service

Anyone who has previously used another online service from the Government of Québec may already have an active account with the Government Authentication Service.

If not, creating an account This link will open in a new window requires having the following information on hand: health insurance number, social insurance number, notice of assessment number from the provincial government for one of the past two years, and, if needed, a health insurance card reference number or driver's license reference number.

Technical support

A technical support team is available to help artists if they experience difficulties when first logging in to Mon dossier CALQ.

If you have questions about the Government Authentication Service, you can contact Services Québec at 1 877 644-4545.

Frequently asked questions

1. What is the Government Authentication Service?

The Government Authentication Service is a user-friendly, secure, and accessible authentication solution. It enables Quebecers to verify their identity to access a range of online services from the Government of Québec. The service reflects the government’s ongoing commitment to protecting the personal information of Quebecers.

2. Who is affected by the change in how to log in to Mon dossier CALQ?

Only artists and jury members are currently affected by this change.

3. How is this service different from clicSÉQUR – Citoyens?

Like clicSÉQUR - Citoyens, the Government Authentication Service is a secure way to log in and confirm your identity with the Government of Québec before using one of its online services.

4. Do I have to register for the Government Authentication Service if I’m already registered for clicSÉQUR?

Yes. You need to register for the Government Authentication Service, because the two authentication solutions are separate

You won’t be able to log in to the Government Authentication Service using the login information for your clicSÉQUR account.

5. How does the shift to the Government Authentication Service affect artists?

With a single account, artists can access all government online services that use the Government Authentication Service. This means they no longer need to sign in through different authentication solutions to use these services.

7. When will the transition to the Government Authentication Service take place?

You will still have access to Mon dossier CALQ through clicSÉQUR - Citoyens, until December 10, 2025. After that date, access to Mon dossier CALQ will be exclusively via the Government Authentication Service.

Register now for the Government Authentication Service to ensure uninterrupted access.

8. What does it mean that clicSÉQUR and the Government Authentication Service will coexist?

The Government Authentication Service will gradually replace clicSÉQUR – Citoyens and other authentication solutions used by some Government of Québec departments. Eventually, the Government Authentication Service will be the only authentication solution for all online services offered by the Government of Québec for individuals and businesses.

During the transition period, the Government Authentication Service will coexist with other authentication services, allowing individuals to access the government’s online services, while ensuring their personal information is always protected. The existing solutions will continue to be functional and secure, and maintenance will be ongoing.

9. Will the change in login mechanism have an impact on my applications in Mon dossier CALQ?

The change in login method will not have an impact on existing applications and other content in Mon dossier CALQ. No action is needed to retrieve your existing file or previous applications.

10. If I switch to the Government Authentication Service, do I need to register again for Mon dossier CALQ?

No! If you’re already registered for Mon dossier CALQ, you will keep your entire file, including your application history, drafts and messages.

11. Should I create a new account on the Government Authentication Service?

If you already have access to another online government service, you may already have an account.

You only need one Government Authentication Service account to access all online services that use it.

If you don’t have a Government Authentication Service account, create one now This link will open in a new window.

12. How can I create an account on the Government Authentication Service?

Creating an account with the Government Authentication Service is simple, fast and secure, and takes only a few minutes.

You can find details on how to do it here This link will open in a new window.

13. Will clicSÉQUR – Entreprises remain functional for organizations?

Yes, clicSÉQUR – Entreprises will continue to operate until all departments and agencies that use this service have migrated to the Government Authentication Service. The date for this has not yet been determined.

14. If I have a problem or notice a bug, who should I contact?

If there is a bug in the authentication process or while creating your account with the Government Authentication Service, please contact Services Québec at 1 877 644-4545.

If a bug occurs in Mon dossier CALQ, please contact our team at soutienpes@calq.gouv.qc.ca or 1 418 643-0025.

15. What can individuals do if their personal information isn’t validated by the Government Authentication Service?

They will be asked to contact Services Québec at 1 877 644-4545 for support or to be referred to the right resource. Other ways to obtain services are also available.